This ITIL® 4 Specialist: High Velocity IT (HVIT) course focuses on the rapid delivery of IT products and services within high-velocity environments, enabling organizations to gain maximum value from their digital operations.
ITIL® 4 Specialist: High Velocity IT
Industry-recognised certification training with BELLS
Course Overview
The course equips participants with practical knowledge of agile and lean methodologies and introduces modern technologies like cloud computing and automation testing. It’s designed for ITIL Managing Professionals (MPs) and ITIL Strategic Leaders (SLs) who aim to optimize the performance and speed of their digital services.
- Includes the exam fee
- E-learning content accessible starting 31st March 2020
- Two simulation exams provided for exam practice
Skills You Will Acquire
- Agile and lean management practices
- Managing information security
- Platform and infrastructure oversight
- Monitoring and event management processes
- Digital transformation strategies
- Risk management and service continuity planning
- Effective problem management techniques
Who Should Take the Course?
The ITIL 4 Specialist: High-Velocity IT (HVIT) course is designed for IT and service management professionals aiming to advance in their careers. It’s particularly beneficial for those seeking the ITIL Managing Professional (MP) certification. This course is ideal for IT managers, ITSM practitioners, and professionals responsible for managing IT-enabled products and services.
Pre-requisites
Learners should hold an undergraduate degree or high school diploma and have successfully passed the ITIL 4 Foundation exam.
What You Will Learn
- Overview of the course structure and objectives.
- High velocity IT concepts, digital technology, and IT transformation.
- Focus on digital products, service interactions, and objectives.
- Techniques for valuable investments, fast development, resilient operations, and co-created value.
- ITIL Operating Model and its application to digital product life cycles.
- Customer’s perspective on product life cycles and value chain activities combined with DevOps.
- Value streams and service consumer/provider interactions.
- The four dimensions of service management: information and technology, partners and suppliers, value streams and processes, and external factors.
- Key takeaways on making value streams effective and understanding service value.
- Key characteristics of high-velocity IT, such as lean, agile, resilient, and continuous operations.
- Models and concepts for HVIT culture, ethics, design thinking, and safety culture.
- Introduction to complexity thinking using the Cynefin model.
- Lean culture and behavioral patterns for continual improvement with tools like Toyota Kata and the OODA loop.
- Techniques like minimum viable products (MVP), infrastructure as code, portfolio management, and continuous integration/delivery (CI/CD).
- Practices for resilient operations, including chaos engineering, site reliability engineering, and availability management.
- Key success factors for service validation, deployment management, and problem management.
- Techniques for ensuring assured conformance, information security management, and co-created value in HVIT environments.
Training Options & Course Fees
Self Paced Learning — starts from S$1040
- Lifetime access to high-quality self-paced eLearning content curated by industry experts
- Simulation test papers for self-assessment
- ITIL 4 Specialist: High Velocity IT exam voucher included
- 24×7 learner assistance and support
Corporate Training
Upskill or reskill your teams
- Flexible pricing & billing options
- Private cohorts available
- Training progress dashboards
- Skills assessment & benchmarking
- Platform integration capabilities
- Dedicated customer success manager
Speak to our course consultants for the latest schedule, fees and corporate pricing. Use the form on this page or WhatsApp us at +65 8087 0497.
Pre-requisites
- Singapore Citizens, Singapore permanent residents, and holders of Long-term Visit Pass plus (“LTVP+ Holders”) who are aged 21 years old and above
Overview
- Be the first student
- Language: English
- Duration: 10 weeks
- Skill level: Any level
- Lectures: 0
